rumahmpoTerms of Use

When you open an account on rumahmpo, you agree to the terms that govern how we operate our platform, how you use our services, and what happens if a dispute arises. These terms apply to all users of rumahmpo, whether you are betting on Liga 1 fixtures, placing live-dealer bets, or using any other market we offer. We set out these terms to be clear about our responsibilities and yours.

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law. We do not offer our services in jurisdictions where online wagering is prohibited. By creating an account on rumahmpo, you confirm that you are of legal age in your jurisdiction and that you are not accessing our platform from a restricted location.

This page covers account opening, deposits and withdrawals, bonus terms, dispute resolution, and other key policies that apply to your use of rumahmpo. If you have questions about any of these terms, our support team is available through your account dashboard.

Account opening and verification on rumahmpo

To open an account on rumahmpo, you must provide your full name, date of birth, email address, and a valid phone number. We use this information to create your account and to comply with anti-money-laundering regulations. Your account is not fully active until you complete identity verification (KYC).

KYC verification requires you to upload a government-issued ID (such as a passport or national ID card) and proof of address (such as a utility bill or bank statement). We review these documents to confirm your identity and to prevent fraud. Verification typically takes a few hours, but may take longer during peak periods. Once verified, you can deposit funds and place bets on rumahmpo.

Deposits and payment methods on rumahmpo

We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfer (mobile banking, local payment, online payment, e-wallet). Deposit minimums and maximums vary by payment method. We display these limits in your account before you initiate a deposit. Deposits are processed in real time for digital wallets and mobile banking; bank transfers may take longer depending on your bank.

We do not charge a deposit fee. However, your bank or payment provider may charge a fee for the transfer. We are not responsible for fees charged by third parties. Once your deposit is received, the funds appear in your rumahmpo account balance immediately and are available for betting.

Withdrawals and settlement on rumahmpo

You can withdraw your balance to any payment method you have used to deposit on rumahmpo. Withdrawal requests are processed during our standard business hours. Digital wallet withdrawals (local payment, online payment, e-wallet) typically settle within a few hours. Bank transfers may take one to two business days depending on your bank. We do not guarantee specific withdrawal times.

Before you can withdraw, your account must be fully verified and you must have no pending bets or disputes. If you have placed a bet that has not yet settled, you cannot withdraw the funds used for that bet. Once the bet settles, those funds become available for withdrawal.

Our rumahmpo bonus and promotion policy

We offer promotional bonuses to new and existing users on rumahmpo from time to time. Any bonus offer is subject to specific terms, which we display clearly when you claim the bonus. Typical bonus terms include a minimum deposit requirement, a wagering requirement (the number of times you must bet the bonus amount before you can withdraw it), and an expiry date.

Bonuses are credited to your account as a separate balance and cannot be withdrawn directly. You must use the bonus to place bets on rumahmpo. Once you have met the wagering requirement, any remaining bonus balance is converted to real money and can be withdrawn. If you do not meet the wagering requirement before the bonus expires, the bonus is forfeited.

Dispute resolution and our rumahmpo commitment

If you believe a bet has been settled incorrectly or if you have a complaint about our service, contact our support team. We investigate all complaints and respond within one business day. If we find that an error occurred, we will correct it and credit your account. If you are not satisfied with our response, you can escalate your complaint to our management team.

We at rumahmpo are committed to fair play and transparent settlement. All match results and draw outcomes are based on official sources (such as the official Liga 1 website, Piala AFF records, or live match data feeds). We do not manipulate odds or results. If you suspect fraud or unfair treatment, report it to our support team immediately.

Data protection and your privacy on rumahmpo

We collect and store your personal information (name, date of birth, ID number, payment details) to operate rumahmpo and to comply with legal requirements. We protect your data using industry-standard encryption and access controls. We do not share your personal information with third parties except where required by law or to process your payments and withdrawals.

You have the right to access, correct, or delete your personal information. You can request these actions through your account settings or by contacting our support team. We will respond to your request within 30 days.

Jurisdiction and limitation of liability

Our services on rumahmpo are provided on an "as is" basis. We do not guarantee that the platform will be error-free or always available. We are not liable for any losses you incur as a result of using rumahmpo, including losses from bets, technical failures, or unauthorized access to your account (if you have not taken reasonable steps to protect your password).

These terms are governed by the laws of the jurisdiction in which rumahmpo operates. Any disputes arising from your use of our platform will be resolved through our internal dispute process first. If you are not satisfied with our resolution, you may pursue legal action in the appropriate court.

By using rumahmpo, you accept these terms in full. We reserve the right to update these terms at any time. We will notify you of material changes by email or by posting a notice on our platform. Your continued use of rumahmpo after such notice constitutes your acceptance of the updated terms.